My husband and I found Intown Renovations Group through a quick Google search. We desperately wanted to redo our master bathroom and another half bath. After receiving two other quotes, we decided to work with Intown Renovations Group. Jennifer came out and listened to what we were looking for, and I felt like she really heard me and had some great design ideas. The reason I am not giving the full 5 stars is because of my experience with certain sub-contractors. Some were great- friendly, hard-working, and conscious of the fact that we had a baby sleeping upstairs. Others weren't as respectful- playing loud music, tracking dirt onto our carpet, and cursing loudly. BUT, I will say that Alicia was on top of it - she was always communicating with me and listened to my ideas and concerns. She was prompt in sending someone out immediately to fix something several months after the renovation was finished. I enjoyed working with her and her team. We absolutely love how everything turned out!